Terms and Conditions

Method of payment

Sales Price

Any sale requiring a promotional code must be provided at the time of purchase. No price adjustment will be granted on previous orders. We endeavor to maintain prices for the duration of a catalog, but we reserve the right to make price adjustments in response to manufacturers' price increases or extraordinary circumstances. Prices are subject to change without notice.

Methods of Payment

Payment systems in use on HYGITECH.us are:

• Paypal
• Discover
• Visa
• Mastercard
• American Express
• Check

In cases of purchase of goods with credit card payment, together with the conclusion of the on-line transaction, the bank of reference will authorize only the amount of your purchase. The amount relating to the goods dispatched, even partially, will be actually charged on the credit card of the customer when the order will be processed. At no time during the purchase process HYGITECH is able to know information about the customer's credit card, sent via secure connection directly to Paypal that handles the transaction.

Shipping information

Same day shipping on most orders

HYGITECH offers same day shipping on most domestic orders placed by phone or on our website. We make every effort to process your order quickly from our East Coast warehouse. Once shipped, orders are generally received within 2-7 business days. All orders must be submitted by 12 am Eastern Time Zone in order to be shipped on the same day. Please note there is no shipping on Saturday, Sunday and holidays. Shipments will only be made in the United States and in other American Countries depending on products’ certifications. For shipping quotes and availability, please call or email us. HYGITECH cannot be held responsible for conditions beyond our control such as bad weather or service interruptions. We may ship by UPS/US Postal Office (USPS). UPS cannot deliver to a PO Box address.

Shipping prices

Ground shipping costs are charged to the customer $15 if the order is less than $200. If the order amount is higher than $200 ground shipping costs will be free. This offer is valid with FedEx Ground shipping anywhere in the 48 contiguous states. Not valid for Alaska, Hawaii and the U.S. Territories.

Shipping Services

• UPS Express Next Day Air: Next business day by 10:30am
• UPS Express 2nd Day Air: Second business day by 5:00pm
• UPS Express 3 Days Select: Third business day by 5:00pm
• UPS Ground or Postal Office:
    • East Coast generally 1-2 business days
    • Midwest generally 2-3 business days
    • West Coast generally 3-4 business days

Return policy

100 days for all returns

We are confident that the quality of our products will meet, if not exceed, your expectations. We stand behind our products by offering the best guarantee in the industry. If you are not completely satisfied with any of our products, please visit our website or contact your account manager for a Return Authorization. We will accept returns on any used or unopen items within 100 days from the invoice date. Merchandise must be returned in its original container, unmarked, and properly packaged. All returns must be accompanied by a copy of your invoice. No exchange or return will be accepted after 100 days. Returned items should be sent to:

HYGITECH USA Inc. c/o Logfret Inc
Return department
901 Penhorn Ave, Suite 8
Secaucus, NJ 07094

Regulatory requirements

Regulations require us to limit the sale of Rx only products to healthcare professionals. Local regulatory requirements may apply to use or installation of certain products. Be sure to understand and comply with any such requirements prior to purchase, use, or installation of products.